2-1-1 San Diego is a free, 24/7 confidential phone service and searchable online database that connects people with community, health and disaster services . 2-1-1 San Diego is stigma-free and confidential, and serves the entire population of San Diego County. By dialing 2-1-1, clients are linked to highly-trained client service representatives who assess their needs and match them to the best and closest resource in their community.
The overarching goal of this grant is to support the ongoing efforts of 2-1-1 San Diego with a focus on formalizing their community impact and coordination model “in a box” so that it can be offered and implemented to similar-minded communities nationwide. 2-1-1 takes a “best in breed” approach to its partnerships and has a best in class collaboration between public and private entities including a Unite Us-based veteran network, a Salesforce-based community coordination network, emergency medical services, corrections, and government and private healthcare providers in the greater San Diego area.